How to Cancel Your Ivory Mix Subscription
- Log into your account and click on ‘my account‘ to head to your dashboard
- Click on ‘Subscriptions‘ in the dashboard menu
- Locate your subscription and click ‘Cancel‘
- Once you have successfully cancelled your subscription, your status will change to either ‘cancelled’ or ‘Pending Cancellation’.
- Cancelled Status = subscription cancelled and your access has expired/end date has passed.
- Pending Cancellation Status = your subscription is cancelled but your access to the membership will remain active until the listed end date.
- Reactivate = You may resubscribe to your subscription by clicking the button ‘Reactivate’. (this option is not available with certain older subscriptions)
Have questions or need support? Email admin@ivorymix.com